How we face challenges

Digital Problem Solving



Welcome to the next installment of the Digitech Educator Guide: Embarking on Digital Problem Solving! These components of the Educator Guide draw inspiration from the Digital Competence Framework for Educators (DigCompEdu). Crafted on a solid scientific foundation, the framework delineates the essence of digital competence for modern educators. In this segment, you will delve deep into the Digitech Toolbox, arming yourself with the skills and strategies to excel in digital problem-solving.


Basic Digital Skills - From DigCompEdu

In the ever-evolving realm of the digital universe, the ability to identify, dissect, and solve problems is paramount for any educator. As outlined by the guiding insights of DigCompEdu, the journey to problem-solving mastery can be distilled into clear roles, each characterized by its specific tasks and skillsets. These roles, vital for educators in the digital age, are Technical Troubleshooters, Technological Tacticians, Digital Innovators, and Self-Evaluators.

Technical Troubleshooters are the digital firefighters. Whenever there's a technical glitch or hiccup, they swiftly identify the issue and work towards a solution. Their understanding of devices and digital environments, combined with their keen diagnostic acumen, makes them indispensable.

Technological Tacticians, on the other hand, possess the keen ability to identify gaps and needs, marrying them with the appropriate digital tools and technologies. Their expertise ensures that the digital environments are customized perfectly to align with personal and educational needs.

Digital Innovators tread the path of creativity. They're not just users but creators, leveraging digital tools to innovate, design, and reinvent. Their focus is not just on the 'what' but also the 'how', navigating the intricacies of digital environments to arrive at novel solutions.

Lastly, Self-Evaluators are the introspective masters. Continually in tune with their competencies, they identify areas of improvement and actively seek avenues to enhance their skills, ensuring they remain at the forefront of the digital evolution.

With a clear understanding of these roles, educators are better positioned to conquer challenges in the digital landscape. Now, let's dive deeper into the specific steps that each role should take to refine and perfect their skills.


Getting to Know Digital Basics

Facing digital challenges, especially when they arise unexpectedly, can be daunting for many. But it needn't be so. Let's make sense of digital problem-solving by likening it to a quest, an adventurous journey where we encounter challenges, find tools to overcome them, and emerge victorious. Here's a way to visualize it:

Tech Troubleshooters: Imagine you’re an adventurer and suddenly come across a blockade. This is akin to a technical hiccup in the digital domain. What do you do? Find the root of the problem and seek the right tools or strategies to overcome it. Ask yourself: What's causing this issue? Which tool or approach can help me circumvent this?

Needs Navigators: On your quest, you’ll need specific tools or aids. This is about recognizing what's required and knowing where to find it. Think: What do I require to continue my journey? Is there a technological solution that fits my need?

Digital Innovators: Every adventurer has a unique way of using their tools. In the digital space, this is about harnessing technology innovatively to achieve our goals. Ponder on: How can I use this tool differently? Can I combine various tools to create something new or enhance a process?

Growth Guardians: As with any journey, you need to assess your strengths and areas of improvement. This translates to understanding where you might need further digital training or resources. Reflect on: Where do I lack digital proficiency? How can I improve or update my skills?

With this adventurous perspective, navigating digital problem-solving becomes a thrilling, insightful, and rewarding journey.


For Technical Troubleshooters

Step 1: Device Diagnostics: Develop a keen sense for detecting issues when operating devices or navigating digital environments.

Step 2: Solution Seeker: Enhance your ability to pinpoint effective and efficient solutions to common technical problems.

Guidance: Browse through our collection of videos for Technical Troubleshooters.


For Technological Tacticans

Step 1: Needs Navigator: Develop the skill to clearly identify and articulate technological needs in the educational setting.

Step 2: Tool Matcher: Cultivate the ability to match identified needs with the most suitable digital tools.

Step 3: Customization Champion: Learn to tweak and adapt digital environments to suit personal and collective educational needs.

Guidance: Browse through our collection of videos for Technological Tacticans.


For Digital Innovators

Step 1: Tech Creative: Identify digital tools that can be harnessed to foster knowledge creation and innovative processes.

Step 2: Cognitive Connector: Foster both individual and group cognitive processing skills to solve conceptual challenges in digital settings.

Guidance: Browse through our collection of videos for Digital Innovators.


For Self-Evaluators

Step 1: Introspective Explorer: Consistently evaluate your current digital competencies, recognizing areas that need refinement.

Step 2: Growth Guider: Seek out opportunities for professional development, ensuring you remain updated with the latest in the digital world.

Guidance: Browse through our collection of videos for Self-Evaluators.


DigCompEdu Competences

After finishing this module of the Educator Guide, you should have acquired the following four competences at the basic level:

  1. Solving technical problems
  2. Identifyig needs and technological responses
  3. Creatively using digital technology
  4. Identifying digital competence gaps